Tuesday, October 19, 2010

How to Use Charge Change

Several similar questions have been submitted recently via the feedback button regarding the use of the Charge Change/Delete feature of Account Inquiry. To access this feature, right-click on a charge while in Account Inquiry:

(Click any image to enlarge.)

The Charge Change/Delete screen appears. You will notice that in the upper right-hand corner of the screen, the "Starting Date" field is set for you, and it is not possible to change it:


This is because Charge Change/Delete is designed to be used for only one charge at a time. To edit multiple charges, click on the Charge Entry quick access button on the top of the screen. Enter the date of the earliest charge you would like to modify into the "Starting Date" field, and now you can edit multiple charges one right after another:


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