Display Patient

When a patient is on the phone with a scheduling question, do you find yourself flipping through several screens to check one appointment? It's always the same complicated routine, isn't in: look at a date in the scheduler, then jump to upcoming appointments in Account Registration, then press the Audit button to see who did what, and then flip back over to the scheduler? We've recently observed several users having to deal with this kind of confusion. Luckily, there is an often-overlooked scheduling function that compresses all these steps into one simple screen.




This special screen is activated by a button located on the left-hand side of the Scheduler called the Display Patient button. Selecting this will take you directly to the Display by Patient screen.














As soon as you identify the patient, you will immediately see all appointments ever made for this patient, both past and present.

From there, it's just as simple to find one of the listed appointments in the scheduler. Double click on any listed appointment to go straight to the corresponding date/time/provider in the scheduler. Fast and easy! No need to search endlessly through dates.

Want to delete a specific appointment? No problem! Appointments can be deleted right from the Display by Patient screen. Once you find the correct appointment, just select the Delete button. You can even delete multiple appointments (such as all future appointments) by using Ctrl-left click to select all relevant appointments before pressing the Delete button.

Finally, you can press the Audit button to see exactly the same audit information that you see in the account. You will usually want to press the Scheduling tab when accessing the audit data from this screen. 

Feel free to give this a try. Just take five minutes and see how many keystrokes and mouse clicks you can save!

Has this post been helpful? Will this information save you a lot of time? We'd love to hear your opinions! Let us know in the Comment section below or contact Client Services via the Feedback button.


Written by: Kylie McKenzie Soder

Easy ePrescribe

As Rexpert Release 10 approaches (September 30), Great Valley Technologies is actively making changes to incorporate ePrescribe into Rexpert. For those of you wishing to interface with Rcopia, these updates will provide a smooth transition to ePrescribe. Note: To those of you unfamiliar with Rcopia, we published a post a few weeks ago about the benefits of switching to ePrescribe. New functionality will be added to Rexpert while several existing screens will be updated to incorporate ePrescribe.

Among the screens being updated, the Medication button in both Account Registration and Account Inquiry will have a new function.

Rather than sending you to the traditional Medications/Prescriptions screen, you will be instantly connected to an Rcopia screen. This screen will contain access to the patient's prescription information. In seconds, you will be able to prescribe and refill medications, review medication history, view allergy information, view prescription refill status, etc. What you are able to do in this screen will depend on your level of privilege (provider, provider agent, clinical staff, etc.).

A screen change will also be made to the Clinical Tab in Account Registration to include a display-only field for your patient's Rcopia ID.

Note: Though such fields as name, sex, and zip code are not currently required in Rexpert, these and other fields will be required when using this new ePrescribe function. For a full list of required fields, contact Client Services via the Feedback button.

In addition, several new screens will be added. Under the Clinical Menu, Rcopia Messages and Rcopia Reports will send you straight to their corresponding Rcopia screens. These screens will notify you to any messages or alerts you may receive.

If you are a provider, the system will check every 10 minutes to see if you are logged in. If, at that time, you have any medications needing renewal or messages of importance to address. If so, a yellow alert box will pop up on the top of your Rexpert screen. This will let you know that you need to go to the Rcopia Messages menu option for further details.

More changes are constantly being made to Rexpert and we want to keep you informed. Let us know of your questions and good ideas. We love to hear them! Simply post a Comment below or contact Client Services via the Feedback button.

Written by: Kylie McKenzie Soder

Quick Charge Entry

This just in! A new Wonder Pill has been discovered! Instantly grow extra arms as well as gain the ability to be in several places at the same time. Not only that, but you can also read minds and move objects like a Jedi! Multitasking has never been simpler, and all with one small pill...

Wouldn't that be nice? I think so. Too bad we all belong to the frail race of human beings and cannot perform such wonders. Humans are simply meant to struggle through life, rush to get everything done, and function on five hours of sleep and/or three cups of coffee. That's what we do: struggle.

For Doctors, however, the struggle will become easier. Rexpert is developing a new function for the iPad called Quick Charge Entry. Perfect for your doctors on the go!

Among its many functions, Quick Charge Entry will give doctors access to current patient data, allow them to create charges in the hospital, and relay patient-related instructions to the staff back in the office.
















For example...



Imagine you are a doctor doing nursing home rounds. You have nothing but your trusty tablet which presents you with a list of all the patients you need to see, organized by floor, room, and bed. As you walk from bed to bed, patient information is at your fingertips. For every case, you have the ability to issue instructions to staff in seconds. At the first bed, you write, "Please call patient's daughter and let her know that her mother's med dosage will be changing." Done! Instantly, that instruction is sent to the staff along with the charge information for today's visit. For bed number two it's, "Please send these records to the referring provider." At bed number three you say, "Send the nursing home instructions on a low potassium diet." The possibilities are endless!

Not all of us can have multiple arms, but every doctor should have access to technology that makes their job easier. If you had one super power that would make your job easier, what would it be? Let us know in the Comment section below. Questions or concerns? Contact Client Services via the Feedback button.

Written by: Kylie McKenzie Soder